Landlords

1. LISTING ONLY SERVICE: All the services outlined within this section are included as part of our Listing Only service (Marketing & Listing fee of £480 inc VAT)

Our list only service provides Landlords with the ability to use our efficient services to advertise their property but without the requirement for us to handle viewings and tenant referencing. Landlords will normally use their own tenancy paperwork. However, we can offer to create the tenancy paperwork separately for an additional fee.

In order to market the property effectively and find suitable applicants we will:

provide you with appropriate advice on your legal obligations when renting out a property;
provide an appraisal of the property and provide you with opinions on potential market rents;
agree with you a rental amount for marketing purposes;
advise you on the appropriate type of tenancy and tenancy terms and agree this with you prior to marketing;
produce property details and a floor plan of the property;
advise you on meeting your legal obligations prior to letting.

We will market the property in appropriate ways to attract suitable applicants and tenants. This will include:

promoting the availability of the property through our official website and mailing lists;
display “To Let” boards at the property, where legally permitted;
advertise in the local press (where local press service is available);
market the property through our official social media portal and on other national listing portals including, but not restricted to, Rightmove, Zoopla, Prime Location, Krispyhouse, etc.

2. LET ONLY/TENANT FIND SERVICE: this section and the above are included as part of our Let Only/Tenant Find service (Marketing and Tenant Find fee of 100% of first month’s rent inc VAT)

When applicants are found we will:

Accompany applicants when viewing the property, unless otherwise instructed.
negotiate with them on your behalf to obtain offers of the best possible rent;
make all reasonable enquiries to assess their suitability;
provide advice to you regarding suitability of applicants;
either ourselves, or a third party instructed by us, carry out referencing checks and credit checks of applicants and guarantors to ascertain their suitability and report back to you.

Tenants and Guarantors Suitability

We will provide our services with reasonable care and skill, but we cannot guarantee or provide any warranty about the suitability of Tenants or Guarantors, or your ability to obtain vacant possession at the end of a tenancy. We are not responsible for any loss or damage that you suffer through the act, default or negligence of any tenant or third party. We are not responsible if the tenant fails to pay rent.
Warranties are available to cover the eventuality of non-payment of rent and further details can be provided on request.

Once you have approved an applicant we will:

conduct the legally required checks on the approved applicant to ensure they have the right to rent a property in the UK;
if you have authorised us to do so we will enter into a tenancy agreement on your behalf with the applicant/s;
as legally required, provide the tenant with the “How to Rent” government guide;
provide the tenant with all the legally required documentation, such as Gas Safety Certificate, EPC;
provide the tenant with any other relevant information and advice on starting the tenancy;
arrange for all necessary readings of meters at the commencement of the Tenancy;
arrange for the deposit to be held and protected, as legally required until the end of the Tenancy;
prepare a professional and comprehensive inventory and schedule of condition report;
collect the first month’s rent plus other required payments, such as security deposit;
prepare a Tenancy Agreement setting out the rights and obligations of both parties including any special terms that have been agreed. If you wish to use your own tenancy agreement, please supply us with a draft within a reasonable time before the tenancy is due to commence. There may be an additional administration fee for using your Tenancy Agreement or if amendments are made by you or your solicitor to our standard Tenancy Agreement.

3. RENT COLLECTION/PART-MANAGED SERVICE: this section and the above are included as part of our Rent Collection / Part-Managed Service (Marketing and Tenant Find fee of £420 inc VAT + Rent Collection fee of 10% inc VAT)

During the tenancy we will:

collect rents on a monthly basis and pay monies owed to you within 14 working days of receipt of cleared funds in our client account;
pay monies due to you direct to your bank/building society;
provide statements of accounts to you each month;
provide an end of year statement or duplicate monthly statements on request.
3.2 Towards the end of the fixed term of the Tenancy we will:
contact you to discuss potential options once the fixed term has ended;
conduct contract negotiations with the tenant on your behalf;
prepare, amend, and update tenancy agreement terms;
if you have authorised us to do so we will enter into a tenancy agreement on your behalf with the current tenant.

At the end of the Tenancy we will:

deal with the ‘check out’ process on your behalf and report back to you with our findings;
where appropriate, we will apply for the Deposit or part of the deposit to be retained;
where appropriate, we will advise you on handling any claim to be made against the tenant for damage, etc;
assist you in the preparation of any claim under a policy of insurance for damage to either your property and/or contents;
arrange for all necessary readings of meters at the end of the Tenancy, if we are made aware of the location of all meters and that they are easily accessible;
discuss re-marketing and revising the rental figure to suit market conditions;
re-market the property on your behalf.

4. FULL MANAGEMENT SERVICE: this section and the above are included as part of our full management service package (Marketing and Tenant Find fee of £420 inc VAT + Management fee of 12% inc VAT)

During the tenancy we will:

deal with the tenant personally regarding all property and tenancy matters during the course of the tenancy, keeping you informed at all times;
carry out visual inspections of the property every 6 months during the Tenancy;
inform you, in writing of any required repairs noted or observed during the visual inspection;
initiate any repairs or maintenance that are required to the property throughout the term of the management agreement without your prior approval, where the cost does not exceed the amount we hold as a maintenance fund;
in circumstances of necessity or urgency, we will take immediate steps to rectify the problem and deduct the cost of this work from monies we hold on your behalf or invoice you accordingly;
in all other cases we will not undertake any works without your written approval and funds;
where we become aware of any breach of the tenancy we will inform you, advise you of the options available and take your instruction on how to remedy the breach;
carry out all management duties subject to being aware of any problems arising out of the Tenancy. Those duties will cease at the end of each Tenancy Agreement;
on your instructions we will make reasonable efforts to recover your costs for any loss, damage or rent arrears;
advise you to instruct specialist solicitors to take further action in appropriate cases, but you will be responsible for any legal charges and expenses involved;
warranties are available to cover the eventuality of non-payment of rent and further details can be provided on request.

Towards the end of the fixed term of the Tenancy we will:

contact you to discuss potential options once the fixed term has ended;
conduct contract negotiations with the tenant on your behalf;
prepare, amend, and update tenancy agreement terms;
if you have authorised us to do so we will enter into a tenancy agreement on your behalf with the current tenant.

At the end of the Tenancy we will:

deal with the ‘check out’ process on your behalf and report back to you with our findings;
where appropriate, we will apply for the Deposit or part of the deposit to be retained;
where appropriate, we will advise you on handling any claim to be made against the tenant for damage, etc;
assist you in the preparation of any claim under a policy of insurance for damage to either your property and/or contents;
arrange for all necessary readings of meters at the end of the Tenancy, if we are made aware of the location of all meters and that they are easily accessible;
discuss re-marketing and revising the rental figure to suit market conditions;
re-market the property on your behalf.

5. LANDLORD FEES BREAKDOWN

LETTING SERVCE OPTIONS	LIST ONLY	LET ONLY / TENANT FIND	RENT COLLECTION / PART-MANAGED	FULLY MANAGED
Standard Fees – Let only /Tenant Find (% of first month’s rent). Rent collect & fully managed (% of monthly rent until tenant vacates)	N/A	100%	10%	12%
With rent guarantee and legal protection (see rent guarantee leaflet)	N/A	N/A	13%	15%
Initial Set-up Fee (per tenancy)	N/A	N/A	£420	£420
MARKETING
Rental market appraisal	included	Included	Included	Included
Marketing the property (per property listing)	£480	Included	Included	Included
Accompany viewings	N/A	Included	Included	Included
Display of “To Let” boards at the property (where legally permitted)	Included	Included	Included	Included
Featured property per listing on major property listing portals like Rightmove, Zoopla, Prime Location, etc.	£200	£200	£200	£200
Premium property per listing on major property listing portals like Rightmove, Zoopla, Prime Location, etc.	£150	£150	£150	£150
PRE-TENANCY
Referencing the tenant, credit checks & right to rent checks (per tenant)	N/A	£60	£60	Included
Guarantors Reference Fees (per guarantor)	N/A	£60	£60	Included
Tenancy agreement	£115 (optional)	£115	Included	Included
Deposit registration	N/A	£60	£60	Included
Inventory & schedule of condition (quoted separately)	N/A	See below	See below	See below
Move in statement	N/A	Included	Included	Included
Monthly statement	N/A	N/A	Included	Included
Check smoke alarms & CO2 alarms	N/A	Included	Included	Included
Landlord Withdrawal Fees (before move-in)	N/A	£120	£120	£120
DURING THE TENANCY
Receive rent and send to landlord	N/A	N/A	Included	Included
Monthly statements by email	N/A	N/A	Included	Included
Rent arrears management	N/A	N/A	Included	Included
Rent review	N/A	£60	£60	Included
Annual deposit renewal	N/A	£60	£60	Included
Property inspections	N/A	£75	£75	Two included
Extra routine property visits	N/A	£95	£95	£95
Landlord Withdrawal Fees (during tenancy)	N/A	N/A	12% of 6 months gross rent	12% of 6 months gross rent
MAINTENANCE
Instruct/Obtain quotes per contractor	12%	12%	12%	Cost
Arranging Gas Safety Record (GSR)	£50 + Cost	£50 + Cost	£50 + Cost	Cost
Arranging Electrical Installation Condition Report (EICR)	£50 + Cost	£50 + Cost	£50 + Cost	Cost
Arranging Energy Performance Certificate (EPC)	£50 + Cost	£50 + Cost	£50 + Cost	Cost
British Gas access or contractors	N/A	£55 for 1st hour, £25 per extra hour	£55 for 1st hour, £25 per extra hour	£55 for 1st hour, £25 per extra hour
END OF TENANCY
Serving a section 21 or section 8 notice	N/A	£120	£96	Included
Check out inspection (attending the property to undertake an updated Schedule of Condition based on the original inventory)	N/A	£200	£200	£200
Liaise with inventory clerk	N/A	N/A	N/A	Included
Negotiate deposit release	N/A	N/A	N/A	Included
Tenancy renewal (per tenancy)	N/A	2 weeks’ rent	£120	£120
WITH RENT GUARANTEE
Liaise with inventory clerk	N/A	N/A	Included	Included
Negotiate deposit release	N/A	N/A	Included	Included
OTHER CHARGES
Preparation of documents in case of deposit dispute claim	N/A	£240	£120	£120
Preparation of documents for solicitor/court appearance	N/A	£240 plus expenses	£240 plus expenses	£240 plus expenses
Purchasing items	N/A	£50 + Cost	£50 + Cost	£45 + Cost
Arranging Legionella risk assessment	N/A	£60 + Cost	£50 + Cost	£50 + Cost
Arranging Portable Appliance Test (PAT)	N/A	£50 + Cost	£50 + Cost	£45 + Cost
Arranging installation of smoke alarms & CO2 alarms (per device and subject to landlord’s requirements)	N/A	£50 + Cost	£50 + Cost	£45 + Cost
Vacant property visits	N/A	£60	£60	Included
Abortive Let	£360	£360	£360	£360
Abortive tenancy on commencement of referencing checks: 1 weeks rent	1 week’s rent	1 week’s rent	1 week’s rent	1 week’s rent
Abortive visits	£75	£75	£75	£75
Copy of tenancy agreement/statements	£12	£12	£12	Included
Non-Resident Landlord administration fee	£100	£100	£100	£100
Management takeover	N/A	N/A	£480	£480
Joint agency marketing penalty fee	£120	£120	£120	£120
Utility notification (per change of occupier)	N/A	£36	£36	£36
Duplicate statement (each)	N/A	£18	£18	Included
Supervision of major works (over £500)	N/A	12% + VAT of invoice	12% + VAT of invoice	12% + VAT of invoice
File retrieval from archive	N/A	£65	£65	£65
Excess crockery/cutlery/ornaments etc.	N/A	£84	£84	£84
Duplication of extra keys (per key)	N/A	£9.6	£9.6	£9.6
Sale of Property to Tenant	N/A	1% of sale price	1% of sale price	1% of sale price
INVENTORY FEES
Unfurnished
1 bedroom/Studio	£150	£150	£150	£150
2 bedrooms	£180	£180	£180	£180
3 bedrooms	£240	£240	£240	£240
4 bedrooms	£300	£300	£300	£300
5+ bedrooms	£360	£360	£360	£360
Furnished
1 bedroom/Studio	£160	£160	£160	£160
2 bedrooms	£220	£220	£220	£220
3 bedrooms	£280	£280	£280	£280
4 bedrooms	£340	£340	£340	£340
5+ bedrooms	£400	£400	£400	£400
NOTES
These fees are only a guide and subject to periodic updates
All fees are including VAT at a current rate of 20%
Please be aware that Havona Estates from time to time receive commission & referral fees from our panel of contractors

Making letting easy with tailor-made solutions for busy Landlords

Your satisfaction is our priority

Why Landlords work with us

1) Boost Yield

2) Building your portfolio

3) Save Time

4) Modern comprehensive inventory reports

5) Comprehensive referencing

6) Inspections

7) Maintenance and Legal

OUR LETTING & MANAGEMENT SERVICES PACKAGES WITH FEES